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Inspection record

Fairmont Copley Plaza

138 Saint James Av · Boston, MA 02116

2inspections since May 2026
32violations recorded
HE_FailExtlatest result (city code)

License category: Eating & Drinking

Inspection history

Sep 28, 2026HE_FailExt16 violations
*Outer Openings Protected (C)
Daylight is visible under lobby doors and around seams off bar area. Seal with pest proof materials. Hole around pipe in wall in basement storage area. Repair extension 9/28/26 Pest report from Orkin dated 9/23/26 has voids listed. Address.
*Heating Ventilation Air Conditioning System Vents (C)
HVAC vent in basement garde area with dust and soils. Clean to remove.
*Floor and Wall Junctures Coved and Enclosed or Sealed (C)
Hole at base of wall where it meets the floor behind condiment storage shelving in dry storage area. Repair.
*Surface Characteristics-Indoor Areas (C)
Ceiling above 1st floor kitchen dish room with peeling paint hole in wall in basement kitchen office missing wall tiles in basement garde room plastic tarp coveing ceiling above basement warewashing machine. Clean resurface and repair all damaged surfaces. Peeling paint on several cabinets at bar. Clean and resurface. Repair extension 9/28/26
*Controlling Pests (C)
Reinspection 9/28/26 Pest report from Orkin dated 9/23/26 has live mice sightings and cockroach activity listed as well as sanitary factors and voids listed. Address all open conditions on the pest report. Continue to forward updated reports to thomas.curran@boston.gov Provide an updated Integrated Pest Management pest control report upon re-inspection. The pest control report must be post dated after today’s inspection.Have your pest control operator perform a service prior to the re inspection and as many visits as necessary to provide a clean IPM pest control report with no captures no evidence any structural voids and issues have been resolved and that sanitation is at an acceptable level. Increase the frequency of pest control visits until the situation is brought under control. Literature explaining IPM has been provided to the PIC by email.
***Packaged and Unpackaged Food-Separation Packaging and Segregation (P)
Raw steak in drawer unit store above cooked onions. Corrected on site.
*Miscellaneous Sources of Contamination (C)
Install splash guard on left side of handsink in club lounge pantry facing coffee service area.
***(A)(2) and (B) Time/Temperature Control for Safety Food Hot and Cold Holding (P)
Tomatoe salad in employee cafe 47F. Product placed on ice made within the hour. Corrected on site. Chicken fingers stored in walkin cooler that is inoperable at 55F. Voluntarily discarded. COS.
**Consumption of Animal Foods that are Raw Undercooked or Not Otherwise Processed to Eliminate Pathogens (Pf)
Breakfast sandwich with eggs cooked to order on menu missing (*) provide.
*Ventilation Hood Systems Adequacy (C)
Hood above bar pizza oven inoperable. Make all necessary repairs. To refer to BFD Robert Broadway by email. Oven is currently not in use.
*Good Repair and Proper Adjustment-Equipment (C)
Blast chiller inoperable. Repair. Alternative cooling methods in place until unit can be repaired Garde walk in cooler & storage area walkin cooler inoperable. Repair. Alternative refrigeration in place holding at below 41F Cold well in employee cafe inoperable. Repair. Ice supplemented in unit until repairs can be made. Reinspection 9/28/26 parts on order for repairs.
*Good Repair and Proper Adjustment-Equipment (C)
Door gasket broken on basement garde walkin cooler. Replace.
*Warewashing Machines Manufacturers’ Operating Instructions (C)
High temperature dish machine in basement is leaking below. Make all necessary repairs.
*Nonfood Contact Surfaces (C)
Ceiing with visible soils and food spatters in first floor kitchen. Clean to remove.
*Other Liquid Wastes and Rainwater (C)
Condensation drain tube draining into a trash can. Properly plumb.
***Backflow Prevention (P)
The food prep sink in the basement kitchen has a direct to waste connection. Install seperation gap by a licensed plumber and provide a copy of the ISD plumbing permit. Repair extension 9/28/26
Sep 21, 2026HE_Fail16 violations
*Other Liquid Wastes and Rainwater (C)
Condensation drain tube draining into a trash can. Properly plumb.
***Backflow Prevention (P)
The food prep sink in the basement kitchen has a direct to waste connection. Install seperation gap by a licensed plumber and provide a copy of the ISD plumbing permit.
*Ventilation Hood Systems Adequacy (C)
Hood above bar pizza oven inoperable. Make all necessary repairs. To refer to BFD Robert Broadway by email. Oven is currently not in use.
*Warewashing Machines Manufacturers’ Operating Instructions (C)
High temperature dish machine in basement is leaking below. Make all necessary repairs.
***(A)(2) and (B) Time/Temperature Control for Safety Food Hot and Cold Holding (P)
Tomatoe salad in employee cafe 47F. Product placed on ice made within the hour. Corrected on site. Chicken fingers stored in walkin cooler that is inoperable at 55F. Voluntarily discarded. COS.
*Good Repair and Proper Adjustment-Equipment (C)
Door gasket broken on basement garde walkin cooler. Replace.
**Controlling Pests (Pf)
Evidence of cockroach activity outside basement walkin freezer. Clean and sanitize all affected areas. Provide an updated Integrated Pest Management pest control report upon re-inspection. The pest control report must be post dated after today’s inspection.Have your pest control operator perform a service prior to the re inspection and as many visits as necessary to provide a clean IPM pest control report with no captures no evidence any structural voids and issues have been resolved and that sanitation is at an acceptable level. Increase the frequency of pest control visits until the situation is brought under control. Literature explaining IPM has been provided to the PIC by email.
*Heating Ventilation Air Conditioning System Vents (C)
HVAC vent in basement garde area with dust and soils. Clean to remove.
***Packaged and Unpackaged Food-Separation Packaging and Segregation (P)
Raw steak in drawer unit store above cooked onions. Corrected on site.
*Nonfood Contact Surfaces (C)
Ceiing with visible soils and food spatters in first floor kitchen. Clean to remove.
**Cooling Heating and Holding Capacities-Equipment (Pf)
Blast chiller inoperable. Repair. Alternative cooling methods in place until unit can be repaired Garde walk in cooler & storage area walkin cooler inoperable. Repair. Alternative refrigeration in place holding at below 41F Cold well in employee cafe inoperable. Repair. Ice supplemented in unit until repairs can be made.
**Consumption of Animal Foods that are Raw Undercooked or Not Otherwise Processed to Eliminate Pathogens (Pf)
Breakfast sandwich with eggs cooked to order on menu missing (*) provide.
*Outer Openings Protected (C)
Daylight is visible under lobby doors and around seams off bar area. Seal with pest proof materials. Hole around pipe in wall in basement storage area.
*Miscellaneous Sources of Contamination (C)
Install splash guard on left side of handsink in club lounge pantry facing coffee service area.
*Floor and Wall Junctures Coved and Enclosed or Sealed (C)
Hole at base of wall where it meets the floor behind condiment storage shelving in dry storage area. Repair.
*Surface Characteristics-Indoor Areas (C)
Ceiling above 1st floor kitchen dish room with peeling paint hole in wall in basement kitchen office missing wall tiles in basement garde room plastic tarp coveing ceiling above basement warewashing machine. Clean resurface and repair all damaged surfaces. Peeling paint on several cabinets at bar. Clean and resurface.

Violation severity marks (*, **, ***) are the city's published violation levels. Result codes are Boston ISD's own codes, shown verbatim - we found no public legend. Methodology