Inspection record
Potbelly Sandwich Shop
200 Terminal Rd · Boston, MA 02128
4inspections since May 2026
28violations recorded
HE_FailExtlatest result (city code)
License category: Eating & Drinking w/ Take Out
Inspection history
Oct 29, 2026HE_FailExt5 violations
*Service Sink (C)
Observed the mop sink clogged and not draining properly. Repair
**Handwashing Cleanser Availability (Pf)
Warewashing area handwashing sink observed without soap/ provide and maintain all the time ( PIC corrected on site)
***(A)(2) and (B) Time/Temperature Control for Safety Food Hot and Cold Holding (P)
Observed Cooked diced chicken roast beef tuna salad stored in the sandwich prep station unit at elevated temperature ranging from 46-55F. Discontinue use of the unit and nsure all TCS foods are being maintained at 41F or below ( Repeat Violation)
**Cooling Heating and Holding Capacities-Equipment (Pf)
Observed one cold -holding unit with a prep table out of service. Repair or replace the unit to ensure proper cold holding temperature are maintained
*Wiping Cloths Air Drying Location (C)
Wiping cloths stored soiled on the counter store properly in sanitizer solution
Oct 22, 2026HE_Fail5 violations
***(A)(2) and (B) Time/Temperature Control for Safety Food Hot and Cold Holding (P)
Observed Cooked diced chicken roast beef tuna salad stored in the sandwich prep station unit at elevated temperature ranging from 46-55F. Discontinue use of the unit and nsure all TCS foods are being maintained at 41F or below ( Repeat Violation)
**Cooling Heating and Holding Capacities-Equipment (Pf)
Observed one cold -holding unit with a prep table out of service. Repair or replace the unit to ensure proper cold holding temperature are maintained
**Handwashing Cleanser Availability (Pf)
Warewashing area handwashing sink observed without soap/ provide and maintain all the time ( PIC corrected on site)
*Service Sink (C)
Observed the mop sink clogged and not draining properly. Repair
*Wiping Cloths Air Drying Location (C)
Wiping cloths stored soiled on the counter store properly in sanitizer solution
May 8, 2026HE_Pass9 violations
**(A) Equipment Food-Contact Surfaces Nonfood-Contact Surfaces and Utensils (Pf)
Interior of the sandwich reach in and 2 door unit observed visible soiled. Clean & sanitize to remove
*Cutting Surfaces (C)
Several cutting boards observed stained and heavily scored. Repalce/resurface
***(A)(1) Time/Temperature Control for Safety Food Hot and Cold Holding (P)
Observed cooked eggs patty and sausage patty 119F in the hot holding unit- PIC to reheated the the food itmes to 165F and up. train staff on monitoring temperature
***(A)(2) and (B) Time/Temperature Control for Safety Food Hot and Cold Holding (P)
Observed Cooked diced chicken cucumber pulled pork in the sandwich prep station unit with elevated temperature @ 45-50F. Discontinue and ensure all TCS foods are being maintained at below 41
*Controlling Pests (C)
Small amount of mice activity observed in storage room/warewashing room behing the freezer. Clean to remove/ Pest control service report was provided during the inspection with no catch no activity
*Floors Walls and Ceilings-Cleanability (C)
Front service area under cooler cooking equipment Dry storage room floor observed in need of cleaning due to visible loose debris./Clean to remove
**(A)-(P) Person-In-Charge-Duties (Pf)
Violations noted on the inspection report. PIC to train staff on violations noted on the inspection report
*Wiping Cloths Use Limitation (C)
observed soiled wiping cloths on the counter/properly store all wiping cloths in a sanitizing solution at the required 200ppm( corrected on site)
*Nonfood Contact Surfaces (C)
Gasket of the far left sandwich station unit observed damaged. Repair
May 1, 2026HE_Fail9 violations
*Floors Walls and Ceilings-Cleanability (C)
Front service area under cooler cooking equipment Dry storage room floor observed in need of cleaning due to visible loose debris./Clean to remove
*Controlling Pests (C)
Small amount of mice activity observed in storage room/warewashing room behing the freezer. Clean to remove/ Pest control service report was provided during the inspection with no catch no activity
*Wiping Cloths Use Limitation (C)
observed soiled wiping cloths on the counter/properly store all wiping cloths in a sanitizing solution at the required 200ppm( corrected on site)
**(A)-(P) Person-In-Charge-Duties (Pf)
Violations noted on the inspection report. PIC to train staff on violations noted on the inspection report
***(A)(2) and (B) Time/Temperature Control for Safety Food Hot and Cold Holding (P)
Observed Cooked diced chicken cucumber pulled pork in the sandwich prep station unit with elevated temperature @ 45-50F. Discontinue and ensure all TCS foods are being maintained at below 41
***(A)(1) Time/Temperature Control for Safety Food Hot and Cold Holding (P)
Observed cooked eggs patty and sausage patty 119F in the hot holding unit- PIC to reheated the the food itmes to 165F and up. train staff on monitoring temperature
*Cutting Surfaces (C)
Several cutting boards observed stained and heavily scored. Repalce/resurface
**(A) Equipment Food-Contact Surfaces Nonfood-Contact Surfaces and Utensils (Pf)
Interior of the sandwich reach in and 2 door unit observed visible soiled. Clean & sanitize to remove
*Nonfood Contact Surfaces (C)
Gasket of the far left sandwich station unit observed damaged. Repair
Violation severity marks (*, **, ***) are the city's published violation levels. Result codes are Boston ISD's own codes, shown verbatim - we found no public legend. Methodology